Refund policy

Return & Refund Policy

At 9nine9society, customer satisfaction is important to us. We only accept returns and refunds under specific circumstances.

Eligible Returns & Refunds

You may be eligible for a replacement or refund if:

  • You received the wrong item.

  • Your item arrived damaged or defective.

  • Your order was lost during shipping.

To request a refund or replacement, please contact us within 7 days of receiving your order and include clear photos of the issue.

Non-Eligible Returns

We do not accept returns or refunds for:

  • Incorrect size selection.

  • Change of mind after purchase.

  • Minor variations in color, print placement, or appearance that may occur due to manufacturing and screen settings.

  • Normal wear and tear.

Refund Process

Once your claim has been reviewed and approved, a refund or replacement will be issued at our discretion.

Refunds will be processed to the original payment method and may take several business days to appear, depending on your financial institution.

Contact Us

For any questions regarding your order, please contact us at:

Fvilliard@hotmail.com